1 Tauzahn

Assignment Model Video Camera

Hi Diane  Drake, Bevin Clare, & Daniel Barnett

 

Thank you all for your comments above.  I did some checking first thing this morning with our support team.  

The recording feature is something that we have been monitoring - with increasing frequency over the past few weeks.

 

If/when you experience this issue again, please do report a support case right away.  Every support case is helping us to identify the best solution to eliminate the issue.  When you report this issue, it should be getting escalated.  If not, please direct message me and I'll make sure we get it looked at.  Support also has some techniques to help identify if the issues you are experiencing are a direct result of the recording feature, or localized to your computer.

 

We looked into adding an update to our status page, however we weren't able to get a good timeframe for the last hiccups experienced.  Again, we'll continue to monitor this and update the status page if/when needed.

The M6 is a lightweight and compact mirrorless interchangeable lens camera, which features a 24MP APS-C format sensor, tilting touch-sensitive rear screen and Canon's innovative Dual Pixel autofocus system, for fast and reliable AF in both stills and movie modes.

Recently, we spent a day in Los Angeles with the M6, in the company of photographer, cook and food blogger Kylie Mazon. Join us and see how Kylie approaches the challenge of shooting lifestyle and promotional images for a downtown hotel with the Canon EOS M6.


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